Shipping policy
Shipping Policy
We currently ship Hairbond products within the United States.
Shipping Rates
- Orders under $50: $3.99 standard shipping
- Orders of $50 or more: Free standard shipping
Processing Time
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
Delivery Time
Standard delivery generally takes approximately 3–7 business days after shipment, depending on the destination and carrier.
Delivery times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Tracking
When your order ships, tracking information will be sent to the email address provided at checkout.
Please allow time for the carrier’s tracking system to update after the shipping label is created.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
Lost or Delayed Packages
If your tracking information shows unusual delays or if your package appears to be lost, please contact us at:
We will review the shipment and assist with the appropriate next steps.
Customer Service
For shipping questions, contact: